PRIVACY POLICY

Effective Date: 09/12/2024

Welcome to Valentina Ilardi! This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use our services, or make a purchase from www.valentinailardi.it (the "Site") or interact with us in other ways (collectively, the "Services").

By using the Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Site.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Updates will be posted on this page, and the "Effective Date" will be revised accordingly. Please review it periodically.

INFORMATION WE COLLECT

The information we collect depends on how you interact with our Site and Services.

1. Information You Provide Directly

We collect personal information you provide, including:

• Contact Details: Name, email address, phone number, shipping and billing addresses.
• Order Information: Details of purchases, payment method (processed by third parties), and order history.
• Account Information: Username, password, and security questions (if applicable).
• Customer Support Inquiries: Information included in your messages to us.

2. Information We Collect Automatically

We may also collect data about your interaction with our Site:

• Usage Data: Your IP address, browser type, device information, and browsing behavior.
• Cookies: Data stored by cookies to enhance functionality and improve user experience.

3. Information from Third Parties

We may receive information from:

• Service Providers: Such as payment processors and shipping carriers.
• Analytics Providers: To analyze site performance and user interaction.

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Provide Services: Process payments, fulfill orders, and arrange shipping or returns.
• Communicate: Respond to inquiries, send updates, and provide customer support.
• Marketing: Send promotional content and personalized recommendations (with your consent).
• Improve Our Services: Optimize user experience and analyze site performance.
• Legal Compliance: Fulfill obligations under applicable laws.

DISCLOSURE OF YOUR INFORMATION

We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT providers.
• Business Partners: For analytics and marketing purposes, only with your consent.
• Legal Authorities: When required to comply with laws or defend our legal rights.

COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files stored on your device to improve website functionality.

Why We Use Cookies:

• Enable essential features (e.g., shopping cart).
• Analyze website traffic and improve services.
• Deliver personalized content and advertisements.

You can manage cookie preferences in your browser settings. Blocking cookies may impact site functionality. For details, see our Cookie Policy.

SECURITY OF YOUR INFORMATION

We implement security measures to protect your personal data, such as encryption and secure servers. However, no system is entirely foolproof, and we cannot guarantee absolute security.

YOUR RIGHTS

Depending on your location, you may have the following rights under applicable laws:

• Access: Request access to personal information we hold about you.
• Correction: Correct inaccuracies in your personal data.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Withdrawal of Consent: Revoke consent for marketing or other purposes.
• Data Portability: Receive a copy of your personal data in a portable format.

To exercise these rights, contact us at contact@valentinailardi.it. We may require additional information to verify your identity.

THIRD-PARTY LINKS

Our Site may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your information.

CHILDREN'S DATA

The Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us for deletion.

DATA RETENTION

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the EU, your data may be transferred to and processed in countries with different data protection laws. We rely on legally approved mechanisms for such transfers.

CONTACT US

For questions or concerns about this Privacy Policy or to exercise your rights, contact us at contact@valentinailardi.it